Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A quality bag with two compartments, a laptop Asus 14 "butt, but placed. Section for a laptop with a soft plush on both sides, will not scratch. Very pleasant feeling from the bag, factory production, brand icozzier liked, I will look now and its. The price was 1400, now can buy about 1000.
Excellent quality, corresponds to the description. Soft pleasant to the touch fabric in the laptop compartment.
high quality bag&super fast dlivery!
Just amazing, as described nice pink- purple colour, comfy and secure the pc pretty well. shipping was less than expected, about a week!!
Excellent bag, delivered in 12 days from Russia.
Material quality is good. She took for a laptop at 14 ". On the width of the laptop fit straight clearly, and the height in the bag remains free place another 4 cm, approximately. But for me it is not critical, so I put a good estimate
Perfect. Same as pictures. I would change the color of the grip.
Quality, roomy, 5 points, recommended
As description, apparently a great product. Delivered in 10 days
Доставили быстро, качество хорошее. Брал для Mac 13,3 если без провода то супер, но с длинным проводом сумка раздувается, возможно лучше брать размер на 14 дюймов. Рекомендую
It took ten days. Make it good. Extra Large fit for 14''laptop (ordered for 13'' + charger, etc. Trivia).
I liked the case, it was perfect for Surface Pro 7. a convenient organizer, a large feeding unit is placed-a battery. Everything is fine, it came very quickly. I recommend ordering in China, not Russia, see my feedback on the first purchase. Seller Thank you!
Delivery is not the fastest for T-Mol, but in tolerance-4 days to Moscow. The bag is very high quality and comfortable. Perhaps, it is even better than in the description and in the photo in the store. For the last generation, the last generation is a bit too big, but it's scary. The store and I recommend it.
The bag was bought for Samsung Tab S7 11 '', large for him, and the vidok she has a bad for a double, in the store I would not have passed the locks,, and sewn on the handles leatherette and completely kills, for the first time will go.
Extremely fast shipping, 9 days to chile :O
Bag of excellent quality. I came to Postamat in four days. Huawei MateBook D14 fit perfectly: gaps on each side about a centimeter.
Slightly expected more dense material, but the laptop 13 went well
A good bag for a laptop! Recommend!
I am happy and I recommend to all thank you to the store
The courier brought home, the description corresponds. Can take
Very pleased with this acquisition. Quality bag, laptop 15,6 entered with a small gap. Shipping fast.
Very good product. Icozzier is quality guaranteed.
Everything is fine, long delivery, the only thing, but what to do)
The goods were fastened faster than the declared. Fully meets the description. I'm happy with the purchase.
Shvidka delivery, to Kieva pribulo for 9 dnev. Garna yakust.
A bag of excellent quality, reached quickly. Seller recommend
9/10 equals drop but smells like plastic
Everything coincides with the description, my gaming laptop perfectly fit, two separate Oseka is very convenient
Очень крутая сумка с кучей отделений для различных аксессуаров. Отличная (задел под искусственную замшу) отделка отделения для макбука + специальный «хвостик» перед молнией, что не даёт макбуку царапаться об молнию. Само качество сумки впечатляет. В общем, очень доволен, своих денег определено стоит! Рекомендую!
Excellent quality
perfect
Good.
Nice bag for Mac. High quality. Fast delivery.
A good bag, the quality is good, the threads do not stick out. I have not used it yet, but I think it will last a long time.
perfekt
The store sent only on the 11th day, but got to the MSC for 4 days. The bag is very high quality, looks more expensive than it is. Recommend!
Excellent thing and quality!
<2en> in Turkey in 2 weeks. <2en> the product is the same as the images. <2en> very good quality. I highly recommend.
As I ordered, excellent material, excellent product.