Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Smaller than I thought, it's still pretty good for the price.
Excellent ball, all as described, came quickly. Thanks store
parfait
The ball a little oval. Girl Happy and it's what שחשוב. Thanks to the store.
Cheers! Waiting for 2 months, but wait! Balls is quite normal. They are different size, but it's a good thing.
As shown
Great ball! Function performs)
ball like ball :)
Everything is fine, as in the description
It's fast packed well
Quick shipment. All ok
Super! Thank you!
great color, perfect size!
good
The ball came, simpotichny.
A bit sticky and smelly, but generally fine. Nice color.
Very very satisfied!
Super dar nepriputem
Good ball
I thought it could be inflated with a pump, and then a strange pumping system. The ball itself is normal.
nice
the yoga ball is very good; thank you.
Good Goods
.
Delivery is fast, everything is fine. Thank you.
parfait
excellent, recommended. when inflating, take off cap and inflate with straw.
Ball good Easy to inflate and stable
Just like the picture. Easy to inflate. It's very comfortable because to keep it deflated, and then inflate it to use.
Everything is fine, the ball is whole
Excellent description
All right!
The quality is good, but very small in size.
Excellent material! Durable and no smell. Love use in Pilates workout and mobility of my students. Strongly recommend!
Is what I expected.
At first I did not understand how to inflate, I even tried the pump. But it turned out that you just need to pull the white plastic plug, inflate through the tube and then put the plug back. Good ball, no smell. I tried to sit on it, 60 kg quietly withstands. For fitness classes just right.
Not yet inflated
Perfect!!
Excellent and cheap
Okay
Nice
Wena
stupenda
אחלה product
Very fast shipping, same as description
Parcel arrive in good condition and as in the photo Thank you to the store
Great.
Perfect
Very good the ball, served perfectly
Thank you, everything is fine!
Išla prekvapivo ľahko nafúknuť som spokojná je to taký zvláštny material ale je to super
It is perfect. Inflates easily. I hope that hold the pression, it is weak.
very good
perfect, thanks.
perfect recommended good store
For the moment , it looks good.
Good, recommended!
ela vem seca, mas tem o adaptador para encher. Chegou na cor pedida
Beautiful ball, good grip by the texture
Beautiful ball, good grip by the texture.
Very good ball, according to description. Suitable for dancing. My daughter likes it very much. Quick delivery in a suitable package.
Awesome product.
the order came very fast. exactly as i ordered. im very happy. the ball are very good and my students loveing to play with them alot.
Includes a tube to inflate. Color is good. Quality is good.
Top
Everything came intact I haven't used it yet. But this is how it works. Came quickly, thank you
A pretty ball, the color is cheerful-purple, although on the places of folds, the paint was erased ((there is a tube for inflating. I inflated it before I went down, elastic. In general, I liked it, for sports norms.
Excelente produto lattice.
Delivery to Ukraine 16 days. I did not communicate with the store. Quality is good, its function performs. I recommend the store and the goods.
This as promised, fast shipping and acceptable quality, with the straw cu is very bloating but use an inflator that tennis, very contrnts
Shipping on my month in general for a long time. But the goods is good. Almost no smell. The whole is easily inflated.
I haven't filled it with air yet but it's great. fast shipping
The ball receipt after two months from using Pilates for Yoga, Fitness just inflate measurement 20 cm, the color is as ordered, inflates easily with the help of a straw, store recommended, 5 Stars evaluation, thank you!
Come quickly. It's good quality, the rubber is medium thick, it holds the weight of my back on the back of a chair. Easy to inflate, it comes with a bulb to blow and fill in air. I recommend the product.